ROLE OVERVIEW

We are looking for an Associate DevOps Engineer to join our infrastructure team. You will work directly under senior DevOps engineers, supporting and owning day-to-day infrastructure tasks across multiple live client environments. This is a hands-on role you will be expected to contribute from the start, with guidance available when needed.

RESPONSIBILITIES

• Provision and manage AWS infrastructure (VPC, ECS, EC2, S3, CloudFront, RDS) using Terraform modules.
• Set up and maintain CI/CD pipelines in GitHub Actions for build, test, and deployment workflows.
• Manage production deployments on ECS and staging/QA environments on Elastic Beanstalk or EC2.
• Configure and maintain application secrets and environment variables using Secrets Manager and Parameter Store.
• Manage encryption using KMS and ensure private connectivity via VPC endpoints and peering connections.
• Monitor infrastructure health, respond to alerts, and troubleshoot deployment and environment issues.
• Support frontend deployments on AWS Amplify and CloudFront.
• Assist with Azure environments (App Services, Static Web Apps, Front Door) on client-specific projects.
• Maintain clear documentation for infrastructure changes and deployment procedures.

REQUIREMENTS

• 1–2 years of hands-on experience in a DevOps or cloud infrastructure role. Strong internship experience is acceptable.
• AWS: working knowledge of core services: VPC, EC2, ECS, S3, IAM, CloudFront, RDS, SQS. Understands how these services interact in a production setup.
• Terraform: able to read, understand, and modify existing infrastructure code. Familiar with state management and module structure.
• CI/CD experience building or maintaining pipelines in GitHub Actions or a comparable tool.
• Docker: comfortable building images, working with ECR, and understanding how containers are deployed.
• Linux: confident working in the terminal, writing bash scripts, reading logs, and debugging issues on remote servers.
• Networking fundamentals: DNS, HTTP/HTTPS, load balancers, SSL/TLS certificates, private vs public subnets.

NICE TO HAVE

• Hands-on experience with AWS ECS, task definitions, service configuration, and ALB integration.
• Familiarity with Kubernetes. We are gradually migrating workloads and there is room to grow in this area.
• Experience with Azure (App Services, Front Door, Static Web Apps).
• Exposure to AI/ML infrastructure, AWS Bedrock or Azure AI Foundry.
• AWS certification: Solutions Architect Associate or Developer Associate.(Not necessary)

Location: Karachi (On-site, full-time)

About Kodexo Labs: We're a 50+ person AI software development company delivering cutting-edge solutions to global clients across healthcare, fintech, and enterprise. We move fast, hold high standards, and believe a well-run office is the foundation of a high-performing team.

Role Summary: We're not looking for someone who waits to be told what to do. We need a self-driven Operations professional who walks into a room, sees what's broken, and fixes it — before anyone asks. You'll own Kodexo's entire office operations, manage support staff, and ensure our work environment runs like clockwork so our teams can focus on delivering world-class software.

Key Responsibilities:

• Own end-to-end office operations — cleanliness, maintenance, supplies, utilities
• Proactively identify and resolve facility issues before they escalate
• Manage pest control, building maintenance, and vendor contracts
• Conduct regular office audits and implement improvement plans

Team Supervision

• Directly manage admin staff, office boys, and housekeeping team
• Set daily/weekly task expectations, monitor performance, and hold team accountable
• Build a culture of ownership and reliability within support staff

Vendor & Procurement Management

• Own all vendor relationships — negotiate contracts, ensure timely delivery, evaluate alternatives
• Manage office procurement and petty cash with full accountability
• Maintain inventory systems for office supplies and equipment

IT & Admin Coordination

• Coordinate with technical admin on IT support needs and office equipment maintenance
• Ensure all office tech (printers, internet, access systems) is functional at all times

Reporting & Process Improvement

• Deliver a proactive weekly ops report — issues identified, actions taken, items pending
• Build and maintain SOPs for all recurring office operations
• Continuously look for ways to improve efficiency and reduce operational friction

What Makes You The Right Person:

• You don't wait to be told , you assess, decide, and act
• You've managed people and know how to hold them accountable without drama
• You think in systems checklists, routines, follow-ups are second nature to you
• You treat the office like it's your own business to run
• You're calm under pressure and solution-oriented by default

Requirements:

• 4-6 years in office/admin/operations management
• Prior experience managing support staff is non-negotiable
• Strong vendor negotiation and procurement experience
• Proficient in Google Workspace, WhatsApp coordination, basic reporting
• Excellent written and verbal Urdu/English communication

Karachi · On-site ·

About Us
Kodexo Labs is a Karachi-based AI software development company building complex, production-ready AI systems for global clients. We specialise in agentic workflows, multi-agent systems, RAG pipelines, voice agents, full-stack AI applications, and machine learning solutions.

Our clients include Inc. 5000 companies across the US, Europe, and beyond. We're a 60-person team that moves fast, builds deep, and takes pride in shipping AI products that actually work in the real world.

If you want to work at the cutting edge of applied AI , this is the place.

Your Responsibilities

• Own lead nurturing and initial client conversations from first response to discovery
• Own pipeline health at all times — proactively ensure active deals at every stage,
• Run discovery calls, understand client needs, and make quotation and proposals with coordination with BA team.
• Coordinate demos, follow-ups, and client queries end to end
• Review proposals before they go to clients and ensure turnaround time
• Manage SDR'S daily  check-ins, proposal quality, response targets
• Track team KPIs and present weekly pipeline
• Handle performance conversations with team directly

What You'll Get

• Commission on deals
• Bonus on hitting team targets
• Direct access to stakeholders and full ownership of BD function
• Clear growth path to BD Manager / VP BD as company scales into enterprise markets

You're The Right Fit If

• 2–4 years in IT/software BD with real client relationship experience
• Strong English — written and spoken
• Has managed or coached a team member before
• Knows AI terminology at a client conversation level